Job Description
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Student Knowledge Database Manager monitors student entries in LibAnswers for accuracy and quantity
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keep track of incorrect answers, reoccurring questions, and new questions to give to the labor supervisor.
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These are turned into training tools to be shared with students individually or at labor meetings.
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Performance information is generated at the individual student level and shared back with students once every pay period via email; the labor supervisor is copied on those emails.
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In these emails, the Knowledge Database Manager will share the minimum amount of questions required during the pay period and if that minimum was met or not.
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Behind-the-scenes maintenance is performed, such as:
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approving/denying comments
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Closing out open questions on the dashboard
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Correcting misinformation in the public knowledge database
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